Distributor

KG Inicis Japan Co., Ltd.

Person in Charge

Kim Jun-woo

address

telephone number

03-3508-2070

email address

BLACKUPPPPP@GMAIL.COM

home page

https://jp.blackup.kr/

Site name

BLACKUP

Product sales price

Please check on each product sales page.

Required fees other than the product

Various fees and shipping costs will apply depending on the payment and delivery methods chosen by each product and customer. For more details, please check the sales page of each product. Additionally, the product price includes consumption tax.

payment method

Credit card (Payments will be made when purchasing clothing, accessories, and miscellaneous goods.)

Payment period

It will be confirmed at the same time as payment.

Delivery time of the product

For delivery products, we will provide separate information regarding shipping fees, duration, etc. on the product (clothing, accessories, miscellaneous goods) sales page.

Returns and Exchanges

1. Procedure for defective exchange and return application
"Attach 2 to 3 images (overall image of the product and enlarged image of the defect) that can prove the defect within 7 days from the date of receipt of the product."
Please create a return application form along with the order number or contact us.
Returns and refunds are only possible for items that have not had their tags removed and are unused (trying them on is acceptable).

2 Exchanges and returns due to customer convenience cannot be accepted.
In case of return, please contact us with the information below or create a return application form.

order number
Returned product name

Please note that in the case of exchanges and returns due to customer reasons, the round-trip international shipping fees, customs duties, and value-added taxes will be charged.
Please be aware that it will be a burden on the customer, so we kindly ask you to place your order with sufficient caution.